Maintenance
Residents submit repair requests online eliminating the inconvenience of dealing with layers of people, phone calls and email. By automating our repair activity, we get the job done quickly and efficiently.
Quality Maintenance
We do our level best to manage and supervise maintenance and repair matters. Engaging a network of vendor service providers that understand the importance of timely and efficient repairs as they present is our way of protecting the integrity of your investment.
Follow through on all work orders and obtaining clear explanations from our vendor service providers performing the repairs is the basis for payment of all repairs which we submit to you for approval and payment.
Maintenance Expenses
While repair and maintenance expenses are the responsibility of property owners, every effort is made to minimize expense while maintaining the structural and functional integrity of your property
The Process
When a resident reports an issue, we verify the request in an attempt to eliminate unnecessary service calls and expenses relating thereto. All verified repair requests are approved and paid for by property owners to vendor service providers directly — total transaction transparency.
Vendor Service Providers
Each vendor service provider is properly licensed, bonded and insured in accordance with each discipline. We oversee all routine maintenance and repair activity. Ongoing screening, license and insurance compliance verification gives us confidence when choosing the right people to perform maintenance and repair work on your property.